BRAND COOL5
We are a Polish manufacturer and distributor of specialized automotive chemicals and a confectioner of technical gases and replacement refrigerants R134a and R1234yf for air conditioning and heat pump equipment and units. In addition, our offer includes automotive cosmetics, confectioned in both spray and aerosol forms, as well as waxes and coatings for car paints. We have our own research and development laboratory, where we perfect the quality of products and the consistency of coatings. The entire production process is carried out in our own manufacturing plant, using our own production and warehouse personnel. We distribute our products to our distribution network in Europe, Africa and North America.
GUARANTEED DELIVERY TIME
We have our own production facility and warehouse with specialized staff. For this reason, we make every effort to ship each order as soon as possible after payment is credited. During this time, we send you electronically (e-mail or sms) a change in the status of your order.
Help us continuously improve our service - by submitting any comments or deviations to: contact@nox2.eu
Customer Service Officer Arnie Novak - arnie@nox2.eu
GUIDE TO SAFE SHIPMENT RECEIPT
We have made every effort to ensure that the products shipped to you arrive intact. a) we conduct inspections and monitoring of goods shipped from our warehouse b) the packaging stage is also mostly monitored c) the courier receiving the shipment simultaneously confirms that the packaging of the goods received is intact
ON THE WAY TO THE CUSTOMER
We send you electronically (email or sms) any changes in the status of your order. You can monitor the status of your order yourself at any stage of shipment by going to the link provided.
POSTAGE
Before you sign for the receipt of the shipment from the courier, carefully check the packaging from all sides.
The courier can not refuse to check the shipment at the time of receipt.
If you notice any damage to the packaging or goods (such as holes in the packaging, dents, tears, rips, cracks, etc.) then immediately ask the courier to write a damage report.
RESERVATIONS ABOUT THE CONDITION OF THE SHIPMENT
If you notice damage to the packaging, goods or quantity shortages, please report it preferably by email to our email address: contact@nox2.eu within 24 hours of the courier's visit.
